Privacy Policy
Personal information All personal information asked for will only be used for the purpose indicated. It will not be used for any other purpose without first obtaining your permission and will not be kept for longer than necessary. Use of IP addresses IP addresses are only collected for the sole purpose of system administration and for auditing the use of the site. We do not link IP addresses to anything personally identifiable, which means that while your user session will be logged you will remain anonymous to us. Use of cookies We only use cookies to remember the information you have provided to us when first registering on the website. Cookies are also used if reporting a street light fault and selecting the ‘remember me’ option. Security This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. Contacting us If you have any questions about this privacy statement or data protection issues generally, you can contact lightsoninstoke@ssecontracting.com If you have any comments or questions about the accuracy of information on this site please contact lightsoninstoke@ssecontracting.com

Personal information

All personal information asked for will only be used for the purpose indicated. It will not be used for any other purpose without first obtaining your permission and will not be kept for longer than necessary.

Use of IP addresses

IP addresses are only collected for the sole purpose of system administration and for auditing the use of the site. We do not link IP addresses to anything personally identifiable, which means that while your user session will be logged you will remain anonymous to us.

Use of cookies

We only use cookies to remember the information you have provided to us when first registering on the website. Cookies are also used if reporting a street light fault and selecting the ‘remember me’ option.

Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.

Contacting us

If you have any questions about this privacy statement or data protection issues generally, you can contact lightsoninstoke@ssecontracting.com

If you have any comments or questions about the accuracy of information on this site please contact lightsoninstoke@ssecontracting.com

Street Lighting Services

Report a faulty street light

Welcome to the Stoke on Trent PFI Lighting Portal

We are now 11 years into our PFI Partnership with Stoke on Trent City Council with 15 years to go.

We have been a part of some major changes in Stoke on Trent during this time, most notably the opening of a new bus station and the upgrading of street lighting in the City Centre and the installation of banner columns on Potteries Way.

Your feedback is greatly appreciated and helps us to improve our service.

Please send your comments to us at lightsoninstoke@ssecontracting.com

Thank you for visiting our website.

Mike Neary

PFI Project Manager

Report a faulty street light

Easily report a faulty street light using our interactive maps here

Report a fault

Information

Do you have a question regarding the Street Lighting in your area?

More details

News

To find out what is going on in your community, local news and employment opportunities

More details

Street Light replacement work started

Currently being updated.

Street Light replacement work completed

Currently being updated.

Track a fault report

Please enter the Fault Reference tracking number you were given at the time you submitted your Fault Report. You can use your Fault Reference number to see the status of your report at any time using the tracking facility on this website.

Welcome to the Stoke on Trent PFI Lighting Portal

We are now 11 years into our PFI Partnership with Stoke on Trent City Council with 15 years to go.

Your feedback is greatly appreciated and helps us to improve our service.

Please send your comments to us at lightsoninstoke@ssecontracting.com

Thank you for visiting our website.

Mike Neary

PFI Project Manager

Final Column Installed under the PFI Contract

SSE Contracting is proud to announce that the final street has now been completed under the PFI Contract. The completion plaque has been designed by a local school girl after winning a competition.

Featured Comment

Final Column Installed under the PFI Contract

SSE Contracting is proud to announce that the final street has now been completed under the PFI Contract. The completion plaque has been designed by a local school girl after winning a competition.

Improvements

Your area

Area:

Street:

Emergency Hotline

This is an emergency fault. Please call our emergency hotline on 0800 3287709 and quote Unit Reference: N/A for further assistance Thank you.

Unit Reference

A unit reference is normally printed on a unit and is used to help identify a unit on a street. It is usually a number but can contain letters too. When reporting a fault, you can search using the street and unit reference to quickly find the unit.

Your comments

Visitors in January 2015- PFI Team
Lightsoninstoke.co.uk received 196 hits in January 2015
Volunteering Day- PFI Team
On Friday 7th June 2013 staff from Stoke Lighting donated a day’s time to Meir Heath Primary ...more
Our staff take part in volunteer days- PFI Team
As part of our ongoing commitment to the local community, our staff take part in volunteer ...more

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